Case Studies

Associated British Foods (ABF) is a diversified international group with sales of £13bn, over 113,000 employees in 47 countries and owner of world-recognised brands such as Primark, Twinings and Silver Spoon. Corporate Citizenship began working with one of its subsidiaries Illovo Sugar – the largest sugar producer in Africa.

  • ABF and Illovo wanted to understand the difference it was making through its socio-economic contribution in the countries and communities it was operating within.
  • Their objective was to have a valuable tool with which to understand the business’ footprint better and engage more proactively with external stakeholder groups.
  • Corporate Citizenship delivered an ambitious impact assessment looking at Illovo’s economic, social and wider impacts across six African countries – Zambia, South Africa, Mozambique, Malawi, Swaziland and Tanzania.
  • The assessment involved mapping the business’ value chain to understand the key stakeholders involved across its operations and the economic, social and environmental impacts created by the business. As well as reviewing key financial and business data, we also conducted site visits to interview people impacted by the business – farmers, local businesses and community leaders.
  • We also provided recommendations for how Illovo could enhance and scale up its positive impacts.
  • This was the first impact study of its kind at Illovo. Our impact reports provided a robust and engaging analysis to demonstrate how Illovo Sugar has contributed to economies and wider job creation as well as made a difference to communities and individual livelihoods. Our recommendations have supported the Group’s wider CR and social impact strategy.
  • The reports were published on Illovo’s website in 2014. They also featured in other communications and were used as an innovative platform to engage proactively with global and local stakeholders including governments, NGOs, local communities and media.
  • In 2017, we again worked with Illovo to conduct a series of updated studies. These were published on the Illovo Group website in 2018, alongside a series of infographics summarising the Group’s impacts in Southern Africa.